Exceptional - a word to describe

We work hard at the Franklin United Methodist Community in "communicating".  It is my belief as the CEO that we can always do a better job.  If I evaluate a staff member on communication, I'd give them at most a 9 out of 10 - because we all have room to improve, myself included.

So when I see words that are strong and defining, such as "exceptional", I appreciate the picture they paint and the service they portray.

For instance, a thank you note we received today reads as follows:

To the Franklin United Methodist Community,

Your lovely gift of flowers for my mother's memorial service was very much appreciated.  FUMC itself was a wonderful gift to my parents during their last 15 years of life.  Your care and thoughtfulness has always been exceptional.

Warmly,

Tim, Laura, David, and Beth