Noteworthy!

We receive many notes from residents, Rehab guests, and their families.  Most are very "noteworthy" and filled with appreciation for services we have provided.  Here's what Mrs. F.R. said today in her note:

"Thanks . . . being with folks like you I didn't feel alone when I came (to visit). I knew I would get hugs and smiles.  My sister had the best of care . . . and you did things you didn't have to do for her. You felt like my family".  

In our orientation classes for new staff we encourage them to treat our residents and guests like their own family-Grandpa or Grandma.  Sounds like it is working!  Send us your notes and let us know how we are doing for you and your family.